Terms of Service

1. What NOCX AI Is

NOCX AI is an AI-powered prompt-to-print custom garment platform. You describe a design, we generate it, and it gets printed and shipped to you. Every piece is made on demand. No two pieces are ever the same.

2. Custom Orders

All orders are custom-made on demand specifically for you. Because each garment is unique and printed only after you order, we do not accept returns or exchanges unless there is a verified print defect or fulfillment error on our part. Contact us within 14 days of delivery if you believe your order has a defect.

3. Print Variability

AI-generated designs are unique to each order. Final colors, placement, and appearance may vary slightly from the on-screen preview due to monitor calibration, dye-sublimation color rendering, and fabric texture. Minor variations are not defects and are not grounds for a return.

4. Design Ownership

You own the design you create. By submitting a prompt and completing an order, you grant NOCX AI a limited, non-exclusive license to generate, composite, fulfill, and ship that specific design. We do not sell your designs to third parties or use them on other products without your permission.

5. Acceptable Use

You agree not to submit prompts or upload images that contain: hate speech, content targeting protected groups, explicit or adult material, third-party intellectual property (brand logos, trademarked names, copyrighted characters), or any illegal content. Violations may result in order cancellation without refund and account termination.

6. Age Requirement

You must be at least 13 years old to use NOCX AI. If you are under 18, you must have parental or guardian consent to place an order.

7. Payment

All prices are in USD. Your order is confirmed when payment is successfully processed and you receive an order confirmation email. We reserve the right to cancel orders that cannot be fulfilled.

8. Shipping

Orders are fulfilled by our print partner. Estimated delivery times are shown at checkout and are estimates only. NOCX AI is not responsible for delays caused by carriers, customs, or events outside our control. International orders may be subject to customs duties and taxes, which are the buyer's responsibility.

9. Limitation of Liability

To the maximum extent permitted by law, NOCX AI is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our platform or your order. Our total liability for any claim is limited to the amount you paid for the specific order in dispute.

10. Updates to These Terms

We may update these Terms from time to time. We will notify you of significant changes via email or a notice on the site. Continued use of NOCX AI after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

12. Creator Rewards Program

NOCX AI offers a creator rewards program that allows designers to earn credits when other users purchase their listed designs. These credits are discretionary and are redeemable for third-party promotional rewards (such as gift cards) at NOCX AI's sole discretion. Credits do not represent wages, guaranteed income, or a contractual obligation of payment. NOCX AI reserves the right to modify, pause, or discontinue the rewards program at any time without notice. Credits have no cash value and are non-transferable.

13. Marketplace Listings

By listing a design on the NOCX Marketplace, you grant NOCX a perpetual, irrevocable, worldwide, royalty-free license to use, display, reproduce, and sell that design. Listed designs are permanently active on the Marketplace. NOCX retains full rights to all listed designs. Your design is listed only after your order is confirmed.

14. Contact

Questions about these Terms? hello@nocx.studio