Privacy Policy

1. What We Collect

When you place an order, we collect your name, email address, phone number, and shipping address. We also store the prompt text you enter and the AI-generated design images associated with your order. Basic usage and analytics data (pages visited, session duration) may be collected. Payment information is processed by our payment provider and is never stored on our servers.

2. How We Use It

We use your information to fulfill and ship your order, send order confirmation and shipping update emails, respond to customer support requests, and improve the quality of our AI generation (see Section 3). We do not use your personal information for unrelated marketing without your consent.

3. Prompt Data & AI Training

The prompts you enter and the designs generated from them may be used to improve our AI generation quality and model performance. If you would prefer your data not be used for training, email us at hello@nocx.studio and we will exclude your account from training datasets.

4. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Full stop.

5. Third Parties

We share information with third-party services only as necessary to operate:

• Printify — receives your design files and shipping address to produce and ship your order.
• Payment processor — handles payment securely; we never see or store your card details.
• Analytics provider — anonymous session data only, no personal identifiers shared.

6. Cookies

We use session cookies to maintain your cart and login state. Analytics cookies help us understand how people use the site (aggregated and anonymous). You can disable cookies in your browser settings, though this may affect cart and login functionality.

7. Data Retention

We retain your data for as long as necessary to fulfill your order and meet our legal obligations. You can request deletion of your personal data at any time by contacting us. Some data may be retained for fraud prevention or legal compliance purposes.

8. Children's Privacy (COPPA)

NOCX AI is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information to us, please contact us immediately and we will delete it.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at hello@nocx.studio. We will respond within 30 days.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Significant changes will be communicated via email or a notice on the site. Continued use of NOCX AI after changes are posted means you accept the updated policy.

11. Contact

Privacy questions or requests? hello@nocx.studio